Automotive Websites

If you’re installing our widget for the first time, we reccomend that you read our Basic Installation Guide first. If you have any problems with the installation, please contact your account manager who will be happy to help.

To allow us to provide a engaging visitor experience, we ask that you send us information of the current vehicle being viewed. This allows us to respond to enquiries about the vehicle, such as MOT status and spec enquiries.

This can be done via the VC_SETTINGS property. Please see the below example for more information.

On pages without a specific car, such as the homepage, search results etc. you can omit the data property from the code.

Parameters:

Field Name	Type	Required	Description

Field Name	Type	Required	Description
capId	Integer	Preferred	The ID of the car from the Solera CAP database (http://www.cap-hpi.com )
vrn	String	Yes	The vehicle registration number
mileage	Integer	No	The number of miles the car has done
locationId	String	No	A unique identifier to identify the location of the vehicle if you have multiple dealerships
color	String	No	The color of the current vehicle being viewed

Example:

<script>
var VC_SETTINGS = {
      data: {
        vehicle: {
          capId: 1234, // This is example data, please update to reflect the vehicle being used.
          vrn: 'XX19 XXX',
          mileage: 50000,
          locationId: 12,
          color: 'red'          
        }
      },
};
</script>

<script async type="text/javascript" src="https://cdn.visitor.chat/vc.min.js" id="vcLoaderScript"></script>

Visitor Chat Documentation

Automotive Websites

Example:

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